CLIENT SERVICES
Help Center & Client Concierge
Browse quick solutions to common inquiries or connect directly with our dedicated atelier concierge desk.
How to Place an Order
Browse collections, choose your size from the size chart, add to cart, and checkout with COD or digital wallet.
Order Modifications
Need to update size, address, or phone number? Message our team within 2 hours of checkout.
Luxury Gift Packaging
All orders arrive in our signature gift-ready presentation box with optional bespoke greetings note.
Payment Options
We accept Cash on Delivery across Nepal, eSewa, Khalti, Fonepay QR, and direct bank transfers.
Still Need Personal Assistance?
Our concierge team is available via Phone, WhatsApp, and Email Monday through Saturday from 10:00 AM to 7:00 PM NPT.
